IT Support

We’ve got it covered…

In order to run efficiently and securely, IT systems require on-going monitoring, maintenance and a long term strategy to plan for the future… but you know this already right? As your IT partner, we’ll bring a fresh approach to tackling any issues, a proactive attitude to getting things done and friendly and reliable support either remotely or on site.

The difference we offer is in how we support you…

We’ll work closely with you to devise and implement a suitable IT strategy that is fit for purpose and right for your organisations’ needs. We’ll manage your IT systems, provide day-to-day support and leave you free to focus on running your business.

There may be times when you need to rely on us more than others. We understand this, and we provide a variety of ways that we can interact with you, to give you the flexibility you need, without the feeling that you are being tied into a long, over-bearing contract. Our 3 support options give you the freedom to choose the most appropriate route.

Our fully managed IT support package, ‘Plan A’, will provide you with fast, responsive IT support with 24/7 monitoring. Our ‘Allocated hours’ package provides a set number of hours of support per month, to give you peace of mind that you are budgeting for any niggles as they arise, and, our ‘On Demand’ package offers ad hoc support as and when you need it.

We are a Microsoft Silver Certified Partner and Small Business Specialist. Our support engineers are accredited CCNA (Cisco Certified Network Associate), MCSE (Microsoft Certified Systems Engineer) or MCP (Microsoft Certified Professional).

For a chat and information on all of our services, please contact us.